Red Cross seeking feedback

Red Cross has appointed a company to assess their performance following the fires in January 2016 and invites your comments. Following is the text of the email:

In response to the bushfires in January 2016, Red Cross has been working with the communities in the Shires of Harvey and Waroona to implement a bushfire recovery program. As a resident of the Shire of Waroona or Harvey during the fire, we would like to invite you to contribute to an important evaluation.

Red Cross is undertaking an independent external evaluation of their ongoing recovery Program to better understand what is working well and what areas of the Program could be strengthened. SDF Global has been commissioned to undertake this twelve month evaluation and is seeking your assistance through completion of a survey in the below link.  The objectives of the evaluation are to:

  1. Assess the relevance, appropriateness and effectiveness of Red Cross’ recovery work in response to the Waroona/Yarloop/Harvey bushfire event WA;
  2. Identify ways to strengthen the value of Red Cross’ contribution to community recovery processes; and
  3. Make recommendations for improvement, potential replication and scaling up in future programs.

By participating in this survey you will be contributing to the continuous improvement of Red Cross programs. In addition, your feedback through answering these questions will assist Red Cross to improve response for communities just like yours into the future.

The survey in the below link will take approximately 5-10 minutes to complete, depending on the amount of comment you wish to add.  The answers are mainly in a simple tick box format asking your opinions of Red Cross support and whether it has been of benefit to you.  Please note that you may skip any questions at any time, however, we really would appreciate you putting time aside to contribute comments if at all possible.

Please also note that all responses are 100% anonymous and confidential.

Please click here to commence survey:  https://www.surveymonkey.com/r/RedCrossBushfireRecovery_CommunitySurvey

The survey closes on Friday 31st of March.

We would greatly appreciate you circulating this email and link to your family, friends and networks within the Shires.

If you would like further information on the evaluation or the survey please feel free to contact Maria, Dorothy or Charlie at SDF Global Pty Ltd on Phone: 08 9582 9228 or email at: sdfglobal@sustain.net.au

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